Returns & Refunds
Returns
- Accepted within 7 days of delivery
- Items must be unused, unopened, and in original packaging
- Approval required before returning
Non-Returnable
- Used or opened items
- Food & perishable items (once delivered)
- Custom or special-order items
Damaged or Incorrect Orders
- Report within 48 hours of delivery
- Send your order number + photos
- We’ll replace or refund if approved
Refunds
- Processed within 7–14 business days after inspection
- Shipping fees are non-refundable (unless it’s our error)
Order Cancellations
- Allowed before processing/shipping only
Need Help?
Chat with us or email support@buhayasolutions.com
Mon–Fri, 9 AM–3 PM (PST)