Frequently Asked Questions (FAQs)
1. Do you sell to individuals or only businesses?
We primarily supply businesses, including restaurants, cafés, food trucks, catering companies, hotels, and other commercial food operations.
2. What types of products do you offer?
We supply a wide range of food service essentials, including:
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Takeout packaging (containers, cups, lids, bags)
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Disposable food service products
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Restaurant and kitchen supplies
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Cleaning and hygiene products
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Commercial kitchen tools and equipment
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Professional kitchen machines and appliances
3. Do you have a minimum order quantity (MOQ)?
No, we do not require a minimum order quantity. However, most items are sold by the case.
4. Can I buy individual items or single pieces?
Most products are packaged for business supply and are sold per case. Certain bulk items may be sold per pallet.
5. Do you offer wholesale or bulk discounts?
Yes. We offer competitive wholesale pricing, and discounts may be available for larger volume orders.
6. Can I request a product catalog or price list?
Absolutely. You can request our latest catalog and pricing by contacting us through our website or emailing our sales team at sales@buhayasolutions.com.
7. Do you provide delivery services?
Yes, we offer delivery options depending on your location and order size. Delivery fees and timelines may vary. You may check the retail delivery schedule (link)
8. How long does delivery take?
Delivery times depend on product availability and your location. Most in-stock items are delivered within 1–5 business days, while special orders may take longer. You may check the retail delivery schedule (link) to know the exact timeline of delivery for your area.
9. Can you help us choose the right packaging?
Yes. Our team can recommend the best packaging, supplies, or kitchen equipment based on your business type, menu, and daily volume.
10. Do you sell eco-friendly or biodegradable packaging?
Yes. We offer a variety of eco-friendly packaging options, including biodegradable, compostable, and recyclable takeout containers and utensils.
11. Are your products food-safe and compliant with regulations?
Yes. Our products are sourced from trusted suppliers and are designed for food service use, meeting required safety and quality standards.
12. What payment methods do you accept?
We accept multiple payment options, which may include:
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Bank transfer
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Credit/debit card
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Online payment gateways
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Business account terms may also be available upon approval. Please reach out to us and we’ll be happy to assist.
13. Can I return or exchange products?
Returns and exchanges may be accepted depending on the product type and condition. Items must be unused and in original packaging. Please contact us within the return period for assistance.
14. Can I place recurring or scheduled orders?
Yes. We support recurring supply orders for restaurants and food businesses to ensure consistent stock availability.
15. How can I contact customer support?
You can reach us through our website chat function. Our team is available during business hours to assist with orders, product inquiries, and support requests.